Terms of service

These Terms and Conditions ("Terms") govern your use of purepeak.com.au and any purchase of products from Purepeak ABN '60 694 683 246' ("we", "us", "our"). By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

Important: These Terms contain important provisions regarding health disclaimers, TGA compliance, and limitations of liability specific to the sale of complementary medicine products in Australia.

1. Eligibility

By using our Services, you confirm that:

  • You are at least 18 years of age.
  • You are a resident of Australia or are legally permitted to import complementary medicines into your jurisdiction.
  • You are not purchasing on behalf of a commercial reseller without prior written consent.

2. Products

Purepeak sells Himalayan Shilajit Resin, a natural complementary medicine sourced from the Himalayas. All products are sold for general wellness purposes only.

3. Health and Supplement Disclaimer

PLEASE READ THIS SECTION CAREFULLY.

Our products are classified as complementary medicines and are not registered therapeutic goods with the Therapeutic Goods Administration (TGA). Purepeak's products:

  • Are NOT intended to diagnose, treat, cure, or prevent any disease or medical condition.
  • Are NOT a substitute for professional medical advice, diagnosis, or treatment.
  • Have NOT been evaluated by the TGA for therapeutic efficacy.

Always consult a qualified healthcare professional before using any supplement, particularly if you are pregnant, breastfeeding, taking prescription medications, or have a pre-existing medical condition.

Individual results may vary. Any health or wellness outcomes described on our website are not guaranteed.

4. Pricing and Payment

  • All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable.
  • We reserve the right to change prices at any time without notice.
  • Payment must be made in full at the time of order. We accept the payment methods displayed at checkout.
  • We reserve the right to cancel orders in the event of a pricing error.

5. Orders and Fulfilment

  • Order confirmation does not constitute acceptance. We reserve the right to cancel any order at our discretion.
  • We will make reasonable efforts to fulfil orders within the timeframes stated. Delays may occur due to supply chain factors, customs, or events outside our control.
  • Risk of loss or damage to products passes to you upon delivery.

6. Shipping

We ship to addresses within Australia. Shipping rates and estimated delivery times are displayed at checkout. We are not liable for delays caused by Australia Post, third-party couriers, or customs authorities.

7. Intellectual Property

All content on purepeak.com.au, including text, images, logos, and product descriptions, is the intellectual property of Pure peak Pty Ltd or its licensors. You may not reproduce, distribute, or use our content without prior written permission.

8. User Conduct

You agree not to use our website to:

  • Post or transmit unlawful, misleading, or harmful content.
  • Attempt to gain unauthorised access to our systems.
  • Engage in any activity that disrupts or interferes with the Services.

9. Limitation of Liability

To the maximum extent permitted by Australian Consumer Law, Purepeak's total liability to you for any claim arising out of or in connection with these Terms or the use of our products shall not exceed the amount paid by you for the product giving rise to the claim.

Purepeak is not liable for any indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or loss of goodwill, however arising.

10. Australian Consumer Law

Nothing in these Terms limits or excludes any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

11. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

12. Changes to Terms

We may update these Terms at any time. The version posted on our website at the time of your order will apply to that transaction.

13. Contact

  • Email: hello@purepeak.com.au
  • Address: 10-20 Gwynne Street, Cremorne, VIC, 3121